Through effective marketing and selling, you are now attracting the Hispanic consumer

But, do you have a bilingual 800#?  How about your website? And most importantly is your team ready to service and address the needs of this highly loyal, yet different client base?

Cool & Associates will analyze your current recruiting & training process and supplement your retention strategies with effective systems and customized training programs, including cultural fluency and leadership development training. We will provide:

  • Assessment Of Current Staffing Models, Recruiting & Training Processes
  • Implement Effective Recruiting Tactics To Increase The Number Of Bilingual AND Bicultural Team Members
  • Devise An Engaging Professional Development Training Programs To Develop The Current Team-Members And Educate Senior Leaders And Executive To Increase Retention And Engagement

Are you ready to grow your client base? If so, engage Cool & Associates to create and develop the high-caliber team necessary to retain this coveted client.